Privacy Policy

1. Introduction

Zeluri Group Limited (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our Website or engage our services, and sets out your rights under UK data protection law.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Who we are (data controller)

Zeluri Group Limited is the data controller responsible for your personal data. Our registered office is 124 City Road, London, EC1V 2NX, United Kingdom. We are registered with the Information Commissioner’s Office (ICO) under registration number [ICO REGISTRATION NUMBER]. For any privacy matter, contact us at info@zelurigroup.co.uk.

3. Information we collect

Personal information you give us

We collect personal information that you provide voluntarily, including but not limited to:

• name;
• email address;
• phone number;
• company or organisation name;
• postal address; and
• payment details (for transactional purposes only).

Information collected automatically

When you visit our Website, we may automatically collect certain information about your device and usage, including:

• IP address;
• browser type and operating system;
• referring URLs;
• pages viewed and links clicked; and
• date and time of access.

4. How we use your information and our lawful bases

Under UK GDPR, we must have a lawful basis for processing your personal data. The table below sets out what we do and the lawful basis we rely on:

5. Sharing of your information

We do not sell your personal information. We may share it in the following situations:

• with trusted third-party service providers who support our business (for example, hosting, analytics and payment providers), under contracts that require them to keep it secure;
• where required by law, regulation or a valid legal request; and
• to establish, exercise or defend our legal rights, or to protect our users or property.

6. International data transfers

We are based in the United Kingdom. Some of our service providers may process data outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as transfers to countries with UK adequacy regulations, or use of the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.

7. Data retention

We keep personal data only for as long as necessary for the purposes set out in this policy, including to satisfy any legal, accounting or reporting requirements. When data is no longer needed, we securely delete or anonymise it. Financial records are typically retained for at least six years in line with UK tax requirements.

8. Cookies and tracking technologies

We use cookies and similar technologies to operate the Website, remember your preferences and understand how the Website is used. Non-essential cookies (for example, analytics and marketing cookies) are only placed with your consent, which you give through our cookie banner and can withdraw at any time. Essential cookies, which are needed for the Website to function, do not require consent. You can also configure your browser to refuse cookies, though this may affect some Website features.

9. Marketing communications

We will only send you marketing communications where you have consented, or where we are otherwise permitted to do so under the Privacy and Electronic Communications Regulations (PECR). You can opt out at any time by using the unsubscribe link in our emails or by contacting us.

10. Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your rights

Under UK data protection law, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data in certain circumstances;
• restrict or object to our processing of your data;
• request the transfer of your data (data portability); and
• withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at info@zelurigroup.co.uk. We will respond within one month. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113, although we would appreciate the chance to address your concerns first.

12. Third-party websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.

13. Children’s privacy

Our Website and services are intended for businesses and adults. We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal data, please contact us so that we can remove it.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

15. Contact

If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at info@zelurigroup.co.uk, or write to: Zeluri Group Limited, 124 City Road, London, EC1V 2NX, United Kingdom.